Shipping policy

Shipping Policy

Thank you for shopping at Khazana Pakistan! We are committed to delivering your order as quickly and safely as possible.

Processing Time:

  • Orders are processed within 1–2 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed the next business day

Delivery Time:

  • Within Pakistan: 3–5 business days
  • Remote areas may take 5–7 business days

Shipping Charges:

  • Shipping charges are calculated at checkout based on your location
  • Free shipping may be available on orders above a certain amount (if applicable)

Shipping Partners:

  • We ship via trusted courier services such as TCS, Leopards, or Pakistan Post

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via SMS or email
  • You can use this tracking number to monitor your delivery status

Failed Delivery:

  • If delivery fails due to incorrect address or unavailability, the courier will attempt redelivery
  • After multiple failed attempts, the order may be returned to us

Damaged or Lost Shipments:

  • If your order arrives damaged or is lost in transit, please contact us immediately at [your email/phone]
  • We will investigate and resolve the issue as soon as possible